DOCUMENT WORKFLOW VENDOR OF THE YEAR (SCANNERS/MPS/PRINT)
This Award is open to all vendors of Document Workflow solutions including scanners, MPS, MFP and printer manufacturers.
For vendors of devices that streamline the production, sharing and distribution of printed documents, including scanners, printers, MFPs, digital duplicators, folder-inserters, franking machines and shredders.
Judges will be evaluating solutions and services that have been innovative and commercially successful, coupled with high levels of technical support and customer service. Entries should cover activity over the past year, highlighting exceptional developments in solutions, services and support. The Document Workflow Vendor of the Year will have made an outstanding difference to the success of their channel partners, dealers and customers.
Entrants should provide:
Overview (150 word maximum):
Overview of the company including when established, number of staff, management structure, USPs, location(s), marketing strategy, channel route to market and target market.
Entry based around the following criteria (450 word maximum):
New services and solutions launched in the past year: Describe the marketing rationale for new services and solutions introduced in the past year and why you consider them to be innovative and special. Give examples of success in terms of increased market share, new channel partners, exemplary customers and so on.
Support: Detail your support structure for channel partners and customers. Include any certifications such as ISO 9001.
Business agility: How responsive has your business been to changing market circumstances, with particular reference to the pandemic and your steps to mitigate its impact on your staff, partners and customers.
Excellence: Provide evidence of meeting and exceeding customer requirements. Include customer testimonials if desired.
Summary (150 word maximum):
Why should your company be the Document Workflow (Scanners/MPS/Print) Vendor of the Year?