SOFTWARE VENDOR OF THE YEAR
This Award is open to all Software Vendors.
For vendors of any software application, including SaaS and packaged products, including Office Productivity, Billing, Financial, CRM & Tech support.
Judges will be evaluating software solutions (cloud & on-prem) that have been innovative, accessible and commercially successful, coupled with high levels of technical support and customer service. Entries should cover activity over the past year, highlighting exceptional developments in software services and support. The Software Vendor of the Year will have made an outstanding difference to the success of their channel partners and customers.
Entrants should provide:
Overview (150 word maximum):
Overview of the company including when established, number of staff, management structure, USPs, location(s), marketing strategy, channel route to market and target market.
Entry based around the following criteria (450 word maximum):
New services and solutions launched in the past year: Describe the marketing rationale for new services and solutions introduced in the past year and why you consider them to be innovative and special. Give examples of success in terms of increased market share, new channel partners, exemplary customers and so on.
Support: Detail your support structure for channel partners and customers. Include any certifications such as ISO 9001.
Business agility: How responsive has your business been to changing market circumstances, with particular reference to the pandemic and your steps to mitigate its impact on your staff, partners and customers.
Excellence: Provide evidence of meeting and exceeding customer requirements. Include customer testimonials if desired.
Summary (150 word maximum): Why should your company be the Software Vendor of the Year?